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PRIVACY POLICY is committed to protecting the privacy and security of the information provided to us by our customers and our website users. This Privacy Policy briefly tells you how we manage the personal information we collect, use and disclose. We may amend, vary or update this Privacy Policy from time to time. 

Any amendments, variations, or updates to this Privacy Policy will be posted on By using our website, you consent to the terms of this Policy.

What is personal information?

Personal information is any information or opinion about you that identifies you or from which your identity can be reasonably determined.

Information we collect:

We will not collect any personally identifiable information about you through our website unless you provide it to us voluntarily. This Policy applies to all information collected or submitted to The types of information collected include name, shipping address, billing address, e-mail address, phone number, credit card information to complete purchases, and other general questions relating to areas of interest on our website.

In addition to this, we also collect aggregate, non-personally-identifiable information on our website users. This is done via servers and Google Analytics; Google Analytics Advertising Features, including Remarketing with Google Analytics. Google Display Network Impression Reporting, Google Analytics Demographics, Interest Reporting, and other third-party accessing programs to track and record data that your browser sends. This data may include the following: IP address, pages viewed, product viewed, referring sites, time spent on site, product purchase information, non-personally identifiable demographic and interest data, and other statistics relating to browsing behaviors.


The information collected is anonymous and does not include information about individual users. This information is used only to aggregate and analyze data to improve our product offering and user experience. If you wish to opt out of Google Analytics reporting, you may use the Google Analytics Opt-out Browser Add-on to do so.

How do we use this information?

We are dedicated to keeping your details private. Therefore, any information we collect about you is kept strictly secured. We only use personal information to identify and process your order; correspond with you by mail, phone, or post; respond to any concerns you may have; notify you of JELQ2GROW’s products and services, sales and promotions, or other matters that may be of interest to you.

We will not sell or rent your personally identifiable information to anyone. We will only send personally identifiable information about you to other companies or people when:

  • We have your consent to do so.

  • We need to share the information to provide the product or service you have requested.

  • We need to send the information to companies who work on our behalf to provide a product or service for you on our behalf and to provide other services, including, but not limited to, payment processing, shipping, order tracking, promotional fulfillment, and customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us unless they have your consent to do so.

  • We need to respond to a valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to provide information by law.

  • We may share aggregated, non-personally identifiable information about our users with affiliates or other third parties for marketing and promotional purposes.

Cookies use

We use “cookies” to help us provide a better user experience by measuring which website areas are of most significant interest. A cookie is a small piece of data placed on your computer’s hard drive when you access a website. A cookie may collect information about how visitors use our website, i.e., which pages they visit, which links they use, etc. This information helps us to adapt and improve the services our Website provides. All information collected is anonymous and does not identify you personally. You may choose to disable cookies using the tools in your browser; however, you may not be able to take advantage of all of the features and functions of our website.

How do we keep your information secure?

We are dedicated to keeping your details private. Any information that we collect about you is kept strictly secured. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure the personal information we collect. We cannot guarantee 100% security of any information you disclose online, and you do so at your own risk. We incorporate security measures such as encryption and authentication tools to protect your data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.

Update your details if they change!

Please assist us in keeping your information current by notifying us of changes to your name, address, title, phone number, or email address. In addition, if you have sent us any personal information that needs updating, changing, or removal, please direct your request to  or write. We will reply within 28 days to confirm that these updates have been completed.


We will never knowingly collect or solicit information from individuals under 18 without first obtaining verifiable parental consent. Therefore, if you are under 18, you should not provide information to us via this website. If we become aware that a person under 18 has provided personally identifiable information without verifiable parental consent, we will remove such personally identifiable information from our files.

Effective Date

We may modify this Privacy Policy at our discretion. If we decide to change it, we will post those changes here. You may visit this section of our site regularly to remain informed of any changes. They become effective as of the date they are posted. This policy was last modified on 25/01/2022.

Our Contact Details

If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please get in touch with us as follows:

By email:

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